1. Overview
At ANDYMAYERL, we strive to ensure that our clients are satisfied with their purchases. If you are not completely satisfied with your purchase, we're here to help.
2. Refund Eligibility
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items that have been customized or altered in any way are not eligible for a refund.
3. Refund Process
- Submit a refund request within 30 days of receipt of the item.
- Provide a receipt or proof of purchase.
- Send the item back to us at your expense.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
4. Refunds
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
5. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, please check with your bank or credit card company. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at [email protected].
6. Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].